| Problem |
Solution |
| Spend too much time, money, and effort producing travel spend reports that are outdated and not useful |
TRAVELTRAX provides a dashboard reporting tool that presents data in a simple, intuitive format. |
| Ability to have trend and spend information to leverage in negotiations with preferred vendors |
TRX Travel Analytics provides expert analysis and travel spend services to help you deliver savings. |
| Need for traveler level data for unplanned management questions |
TRAVELTRAX drill-down and ad-hoc reporting capabilities provide the ability to access information all the way to the traveler level. |
| Need for consolidated with numerous vendors and want to see a consolidated |
TRAVELTRAX consolidates and normalizes you data from a variety of sources. |
| Need to understand out-of-policy spending |
TRAVELTRAX reporting capabilities provide the insight you need. |
| Want agents to spend more time customers, but agents are too consumed with manually creating and distributing itineraries and other travel documents |
CORREX provides an automated solution to increase agent productivity and reduce manual errors. |
| Currently conducting expensive manual quality control effort but customers still complain about the errors we make with their reservations |
CORREX Quality Control leverages a configurable quality control and PNR finishing rules engine. |
| Customers want to ensure they secure the best fares, preferred seats, routes, etc. while saving them time and money |
CORREX Trip Improvement automates activities such as low fare searches, seat assignments, upgrades, and more. |
| Customers lose money from unused tickets that never get tracked and re-used |
CORREX e-Ticket Tracking tool automates the identification and tracking of unused e-ticket coupons. |
| Inability to effectively manage ticket booking process and call center customer service activities |
CORREX Workflow Manager allows customers to manage transactional tasks, track and maximize agent productivity, and identify process error trends. |
| Customers are missing revenue opportunities and incurring unnecessary costs because reservations are being made outside of supplier contracts |
RESX Online Booking enables corporations to realize cost savings through reduced ticket prices, increased use of preferred vendors, and greater policy enforcement at the point of sale |
| Business Travelers want to continue to have some control over their travel needs even though they are guided by corporate policy |
RESX Profiler allows individual travelers or travel arrangers to update personal profile information and synchronizes updated profile data with applicable GDSs |
