Press Release.


Stephen L. Carroll
Senior Director, Product Marketing, TRX, Inc.
Phone: 214-346-4758 
Email: stephen.carroll@trx.com

TRX SURVEYS INDUSTRY PLAYERS ON TOP CHALLENGES
Survey Reveals Key Issues Facing Travel Managers

ATLANTA ─ 12 FEBRUARY 2010 ─ TRX, Inc. (NASDAQ: TRXI), a global technology company that develops and hosts software applications to process data records and automate manual processes, today announced the results from an ongoing survey campaign focusing on uncovering and delivering solutions to the problems facing the travel industry.

During the 2009 NBTA conference, TRX conducted a poll of more than 1,000 industry insiders as to the top issues facing them today. The majority of the responses centered-around four primary areas:

  1. Balancing business traveler preferences with corporate travel policy
  2. Improving quality control efforts to increase efficiency and reduce reservation error rates
  3. Inadequate trend and spend information to leverage in vendor negotiations
  4. Over investments of time, money, and effort to gain actionable insights into their data

“The survey findings are consistent with what we hear from existing and prospective clients,” said Shane Hammond, President and CEO, TRX. “As our industry becomes more complicated – new content sources and channel expansion, fragmentation of inventory, and the proliferation of new supplier fees– the need for central sources of data and the ability to influence end-user behavior has grown significantly. TRX is committed to solving these and other issues our clients face.”

How can TRX solutions solve these problems?

  1. Balancing business traveler preferences with corporate travel policy
    Profile Manager allows individual travelers or travel arrangers to update personal profile information and synchronize updated profile data with applicable GDSs. This solution empowers travelers and allows travel managers to enforce compliance. In addition, several Pre-trip reports and Trip Authorization services can be utilized to provide travelers more leeway in booking travel while maintaining the proper framework for an efficient and effective travel program. Profile Manager is available on a stand-alone basis.

  2. Improving quality control efforts to increase efficiency and reduce reservation error rates
    CORREX Quality Control leverages a configurable quality control and PNR finishing rules engine and provides flexibility to correct reservations or to return them to the booking source.

  3. Inadequate trend and spend information to leverage in vendor negotiations
    TRAVELTRAX’s intuitive dashboards enable users to strategically manage and report on current contract performance, while TRX’s Travel Analytics team provides expert analysis and travel spend services to deliver maximum savings during supplier negotiations.

  4. Over investments of time, money, and effort to gain actionable insights into their data
    TRAVELTRAX provides a dashboard reporting tool that presents data in a simple, intuitive format designed to reduce the time required for travel managers to produce spend reports used to manage their travel programs.

TRX is keeping track of the major issues and showing the industry how to solve these challenges with its solutions. Please visit www.trx.com and click “Tell Us Your Problems” to share your travel technology and travel management challenges.

About TRX

TRX is a world-leading travel technology and data services provider, offering more than 20 software-as-a-service utilities for online booking, reservation processing, data intelligence, and process automation. We deliver our technology applications in an on-demand environment to travel agencies, corporations, travel suppliers, government agencies, credit card associations, credit card issuing banks, and third-party administrators. We provide patented savings maximization solutions via our travel analytics consulting practice, extending spend management services to travel buyers all over the world. We complement all of these offerings with a global workforce focused on travel process automation and reengineering. For more information about TRX or to contact a TRX sales office, phone 404.929.6100 or visit the company's Web site at www.trx.com.