Eliminate manual fulfillment processes that minimize your agents’ productivity and drive up your transaction costs
The TRANXACT solution manages transaction settlement, exception handling, document distribution, and back-office accounting,
enabling your agents to focus on customers and improve productivity.
Gain visibility into back-office activities to improve front-office practices
Leverage proprietary technology to process large volumes of transactions quickly and accurately
Eliminate ticket inquiry calls between front and back-office agents
Provide customers any type of document distribution option
Keep ARC, BSP, and your accounting system in sync
Refocus agent and management attention on value-added services
Distribution Manager
Gain ticketing and distribution status information on paper ticket distribution, email notification for paper and e-tickets,
and inbound and returned mail handling services. Eliminate the need for front-office agents to call distribution agents
with ticket inquiries, resulting in the reduction of front office handle time
Back Office
Automatically update ARC and BSP, as well as clients' accounting systems, to help keep everyone and every number in sync.
Receive online access to management reports, metrics, and statistics, enabling you to make business-critical decisions with real-time
information
Exception Services
Process ticketing rejects, exchanges, refunds (both refundable and non-refundable), voids, Lost Ticket Applications (LTA's)/Pre-paid
Ticket Applications (PTA's), and automated schedule changes through proprietary technology, making back-office activities
visible to front-office agents. Visibility into back-office activities gives you new opportunities to re-engineer front-office practices to
maximize efficiencies and avoid costly errors
Take Action! Let TRANXACT handle manual processes that don’t add value to your offering. Reduce costs and focus on your core business.
