Travel Utilities: Exception Processing.
- Quick Look
- Features
- Benefits
Problem
Maintaining a smooth and cost effective operation is critical to long -term success, but operational tasks such as data management, queue management and customer service can divert critical resources from your core business. Effectively managing key operational functions to focus resources on your primary business strategy can have a dramatic impact on your bottom line.
Solution
TRX is the world leader in travel process automation and re-engineering. Our Exception Processing services provides instant scalability, combined with unparalleled operational efficiency, to deliver results for our clients. For over a decade, we have supported the world's largest travel management companies, providing turn-key front, middle and back office business process automation support.
Take Action. Call +1 404 929 6100 to learn more about TRX Exception Processing.
Front Office Support:
- Customer Services
- Sales & Reservations, Cancellations, Rescheduling
- Frequent Flyer Program Management
- Help Desk & Enquiry Services
Middle Office Support:
- Fare Filling and Loading
- Fares and Ticketing
- Queue Management
- Fraud Prevention & Control
- Hotel Contract Loading
- Schedule Change
Back Office Support:
- Settlement & Reconciliation
- Collections
- ADM & Refunds Processing
- Commission Audits
- PNR Servicing
- Error Payout Research and Reporting
Take Action. Call +1 404 929 6100 to learn more about TRX Exception Processing.
- Optimized operational business processes for greater focus on core competencies that generate revenue and ensure the success of your business
- Reduced costs by eliminating expenses and capital investments
- State-of-the-art operational support and on-demand services from the leader in travel industry data management and reporting
Take Action. Call +1 404 929 6100 to learn more about TRX Exception Processing.

