What TRX Solves
TRX software solutions are built to solve many of the complicated challenges in business travel. All of our solutions help your business save money, increase visibility and improve efficiency. Find a solution for your needs.
Identify cost savings across your entire program
There are multiple ways to save money and be more efficient in your travel program, but you need accurate data to know where and how you can save.
TRAVELTRAX® consolidates data from all of the needed sources (not just one) and normalizes the data so you can see a rollup of your program’s complete and accurate spend, compliance and behavior within each major spend category. Learn more.
Consolidate all data (not just back office) for better management
Are you wondering if you have the full picture of your travel program performance and spend? Often, companies only rely on back office data for reporting and analysis, which limits visibility.
TRAVELTRAX® consolidates all of your data, including back office, credit card, vendors, expense, GDS, HR and custom platforms. With more data to work through, we are able to better track program details, compare data sets for more valid findings and analyze program performance for optimal visibility and savings. Learn more.
Drive traffic through preferred vendors
Are you looking to increase the traffic through your list of approved vendors and save more in your travel program?
TRAVELTRAX® can help you discover potential savings from lack of compliance vs. preferred program usage. Using back office data, our car and hotel detail reports will give comparisons on reservations booked and rates of contracted versus non-contracted. Learn more.
Improve executive reporting
Do you have limited visibility at the executive level for your organizational T&E spend? Or, do you need to show T&E metrics down to the department or function level?
TRAVELTRAX® Executive Dashboards give the right amount of information to executives for program spend and traveler behavior. The dashboard displays overview information, trends on air and segment transactions, spend on metrics, overall program management and more. Learn more.
Negotiate better with suppliers
Are you looking to maximize savings with your key travel partners?
To negotiate the best preferred air, hotel and car deals, you need reporting and data to showcase your value. TRAVELTRAX® reports include airline contract lists, spend and trend analysis, program performance, geographic strengths, consolidated hotel spend and more. Learn more.
Monitor travel against contracts
Do you need to monitor your travel activity against negotiated contracts in order to generate more savings?
TRAVELTRAX® uses comprehensive data – not only back office, but also credit card data to give you a more accurate overview of performance. Track rates, spending levels and city pair agreements with our reports on ACH rankings; air, hotel and car spend and market analysis; hotel detail reports and more. Learn more.
Analyze your environmental footprints
If you are looking for a way to measure your company's environmental footprint and identify impact on cost, TRAVELTRAX® can help you track, manage and reduce costs.
Our CO2 dashboard calculates:
- Amount of CO2 emitted during flights
- The average CO2 emitted per mile
- Percentage of direct vs. connecting flights taken
Track Your Travelers and Communicate in Times of Crises
Duty of care is extremely important in today’s world of employee travel management. Are you looking for a secure way to track and document your employee travel itineraries and communicate with them during a crisis or time of need?
Check out TRAVELTRAX® Traveler Tracking. Using an interactive map, you can easily see where your travelers are at any time, and drill down into details on locations, status of trip, employee levels and more. Learn more.
Track Agency and Credit Card Compliance
Are bookings outside of your travel agency adding significant costs to your travel program? Or, are you having a hard time recognizing employee credit card compliance and savings through corporate card agreements?
TRAVELTRAX® reporting can help you increase compliance with by supplier compliance reports, booked-to-billed dashboards, and matching reports for credit cards. Learn more.
Manage Employee (Buyer) Behavior
Are employees who conduct travel outside of business policy costing you money and affecting your rebates and negotiations?
The key to driving compliance is understanding employee behavior and issues that face each department.
TRAVELTRAX® compliance tools help you understand what is driving this behavior through Key Performance Indicator reports that drill down to the employee level. In addition, TRAVELTRAX provides reports that show advance purchase details and potential money saved with greater employee compliance - information you need to increase employee compliance. Learn more.
Reduce agent handle times
Would you like your agents to reduce their handle times? QUEUE MANAGERSM allows you to route queues to specific agents with specific skill sets, allowing them to quickly process their queues and increase their productivity. Agents can assign tasks based on customer, and they can escalate queues they can’t handle to managers. The tool has multiple features that allow agents to focus. Learn more.
Improve agent productivity across multiple locations
Is it challenging to manage overall productivity levels because you have multiple locations and many agents to manage? QUEUE MANAGERSM can help you streamline your agents’ tasks, and gives all agents a console to work within that keeps everyone on task. With visibility into agents’ specific tasks, skill sets, overall workload and productivity levels, managers can easily assess issues, make changes and improve productivity across all locations. Discover how QUEUE MANAGER works.
Improve customer satisfaction for reservation booking and service
Do you want your agents focused on customer service instead of being tied up in fixing manual errors for reservations?
CORREX® automates many of the tasks that often take up too much time from agents, and helps improve customer service by reducing the amount of processing errors on PNR parsing, ticketing, settlements, schedule changes and more. Less errors and more time with customers equals higher customer satisfaction. Learn more.
Reduce cost per PNR by increasing agency productivity
Do you need to increase agency profitability to remain competitive in your market segment?
CORREX® automates recurring manual tasks, which increases the accuracy and speed of your agency’s transactions. Better productivity helps your business grow and attain a high retention rate while reducing your base costs. Learn more.
Find hotel savings in each of your preferred markets
TRX Consultants can help you better identify the problem areas in your hotel program so you can save more.
TRX uses patent-pending technology to group hotels into small competitive neighborhoods (clustering), which finds hotel program savings within each of your preferred markets. Learn more.
Maximize negotiating power within a given market or hotel chain
Are you looking to get the most negotiating power for a given market or hotel chain?
TRX Consultants use clustering to identify exactly where travelers are staying and streamline the sourcing process by separating properties into two buckets
- Properties that add value
- Properties that cannot add value.
By including previously unused comparable properties, clustering can give you key information to maximize negotiating leverage. Learn more.
Achieve realistic savings in your hotel program with a tier-down strategy
A tier-down strategy tells you how much you can save with minimal changes to your policy or program. TRX Consultants will work to identify your program’s savings. Learn more.
Drive efficiencies and Increase customer satisfaction though efficient & consistent service delivery
Do you put a lot of effort on non-core areas of your business and invest a lot of time on customer issues?
TRX BPO services works on business process as a service (BPaaS) model to solve our customers’ challenges in all the aspects of front, mid and back office environment. The vastly experienced team at TRX not only saves a lot of time on manual functions through efficient business practices and use of in-house solutions & technology, but they also drive a lot of reworks and errors out of the system through standard process disciplines. Learn more.